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The Customer Service Experience

Everybody loves to get a kudos from the people they work with and for; so it’s especially nice to have a reputable organization recognize our employee’s efforts. The Better Business Bureau has placed us on their Honor Roll for Customer Service and it couldn’t have come at a better time because we’ve been reorganizing to enhance our customer’s experience. About two month’s ago Gwenn Aspen came on board and is converting our already very capable Customer Service (we call it Customer Solutions actually) department into a customer service-centric company. Everything we do is being changed so that the customer experience … More

Certified Property Management, Inc. is NOT affiliated with the Institute of Real Estate Management (IREM) in any way and does not infer or represent that we enjoy the benefits of the CPM (Certified Property Manager) designate.